City Utilities should be contacted whenever a project involves electric, natural gas, water or telecommunications utility service, regardless of the size of the project.

Whether you're new to Springfield or just relocating across town, we make it easy to start, stop, or transfer your utility service. Choose the option that works best for you—online, by phone, or in person.

City Utilities works hard to make your life easier with several options for paying your utility bill. Pay online, by mail, using our payment kiosks, or visiting our bill payment locations.

Please note: The utility will not disconnect services in a landlord’s name in the event an unauthorized tenant is residing at an address based on the Missouri Revision of Statues, RSMo Chapter 534.

Under Springfield Code Section 110-2, City Utilities of Springfield, Missouri, is authorized to supply facts and information regarding utility consumption at specific premises.

The following items represent the Standard Bid Items for City Utilities natural gas and water utility construction projects. Bid items are to be installed as shown on the Drawings per the Technical …

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Oct 13, 2025 · Project SHARE applications open in January and this locally administered program provides one-time utility assistance funded through donations from CU customers and employees. If …

So making wise decisions about your home’s heating, ventilation, and air conditioning (HVAC) systems can have a big effect on your comfort level and utility usage.

Level pay gives you more predictable utility bills by evening out your utility costs over the year so you pay the same amount each month.